Privacy Policy

Prime Haltom City Deck & Fence ("we," "us," or "our") operates the website at haltomcitydeckandfence.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and what choices you have. Please read it carefully. By using our Site, you agree to the practices described here.

If you have questions, you can reach us at quotes@haltomcitydeckandfence.com.

1. Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically when you use the Site.

Information You Provide

When you fill out a contact or quote request form on our Site, we may collect your name, phone number, email address, physical address, and any details about the project you describe. We use this information only to respond to your inquiry and provide the services you requested.

Information Collected Automatically

When you visit the Site, we and our third-party analytics providers automatically receive certain technical information. This may include your IP address, browser type, device type, operating system, pages visited, time spent on pages, and the URL that referred you to the Site. This data is used in aggregate to understand how visitors use the Site and to improve its performance. It is not used to identify you personally.

Cookies and Similar Technologies

Our Site may use cookies - small text files stored on your device - and similar tracking technologies. These help the Site function properly and allow analytics tools to measure traffic patterns. You can control cookie settings through your browser preferences. Disabling cookies may affect some Site features.

2. How We Use Your Information

We use the information we collect to:

• Respond to your questions and estimate requests.
• Schedule appointments and deliver the services you requested.
• Improve and maintain the Site and our business operations.
• Communicate with you about your project, including follow-up messages.
• Comply with legal obligations.

We do not sell your personal information to third parties. We do not use your information for targeted advertising.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information with trusted third parties only in the following limited circumstances:

• Service providers: We use third-party tools for website analytics, contact form processing, and communications. These providers access your information only to perform services on our behalf and are not permitted to use it for their own purposes.
• Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal process, such as a court order or government request.
• Business transfers: If our business is sold or merged with another company, your information may be transferred as part of that transaction. We will notify you before your information is transferred and subject to a different privacy policy.

4. Data Retention

We retain the personal information you provide for as long as necessary to fulfill the purpose for which it was collected - typically, for the duration of any ongoing business relationship and for a reasonable period afterward to handle any follow-up questions or legal requirements. When information is no longer needed, we delete or anonymize it. Analytics data is retained in aggregate form indefinitely.

5. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request that we correct inaccurate information.
• Request that we delete your personal information, subject to certain exceptions.
• Opt out of receiving marketing communications from us (if any) by contacting us directly.

To exercise any of these rights, contact us at quotes@haltomcitydeckandfence.com. We will respond to your request within a reasonable time.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal information.

7. Security

We take reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.

8. Children

Our Site is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we handle your information.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: